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Resume

Education

2021

University of Central Florida

Certificate in UX/UI

Orlando, FL

  • Completed 240 hours of education in UX/UI research and design principles.

  • 5 fully-realized projects from research to implementation following design thinking cycle.

  • Worked closely with peers, advisors, and 3 UX Design and UXR instructors with constant feedback.

2015-2018

University of Tampa

BS in Mathematics

Tampa, FL

  • Awarded UT Technology scholarship for maintaining a high career GPA in a STEM major

  • Academic Dean's List (2018)

Experience

2020-

AssuredPartners of Florida

Accounting Assistant

Tampa, FL

  • Assisted controller with month-end close, increasing productivity and efficiency within multiple office locations.

  • Researched and resolved billing discrepancies with internal customer service representatives and account managers.

  • Compiled and sorted documents and routed to the appropriate individuals in a timely manner, reducing turnaround time on payment.

  • Reconciled carrier statements to internal accounting records.

2018-2020

Kumon North America

Lead Math Assistant

Wesley Chapel, FL

  • Taught K-12 mathematics to children aged 5 to 17, meeting them where they are, explaining difficult concepts in an age-appropriate manner.

  • Evaluated student issues, documented pain points, analyzed and evaluated potential solutions and worked with student, parents, and colleagues to ensure end goals were met.

  • Worked with colleagues and supervisors to maintain organization and flow in a fast-paced environment.

Professional skillset

  • UX Research

    • Empathizing- qualitative research, user interviews, ethnographic observation, persona building, journey mapping​, usability testing

    • Analysis- quantitative research, surveys, competitor analysis, heuristic evaluation, heatmaps, card sorting​​

  • UX Design

    • Agile methodology

    • Crafting user stories, personas, ideating

    • Wireframing and prototyping

    • Creating UI style guides

Technical skillset

  • Google Analytics

  • Google Surveys

  • Hotjar

  • Figma

  • Adobe XD

  • Miro

  • InVision

  • HTML/CSS

  • Javascript

  • Bootstrap

  • Visual Studio Code

  • Github

  • Java

  • R

  • Mathematica

  • Microsoft Excel

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